Customer service
Frequently Asked Questions
How can I reach NetBIT customer support?
You can contact our customer support team at 800 681 5702 or by using our contact form. Our team is available 24/7 to assist you with any inquiries or issues.
What services does NetBIT customer support cover?
Our support team covers a wide range of services including technical assistance, billing questions, service troubleshooting, and account management.
Customer Support Coverage Areas
NetBIT provides customer support to clients across various regions in Mexico, including Bajío, Noroeste, and Sureste. Our team ensures every customer gets the help they need, regardless of their location.
Service-Specific customer support
NetBIT AXS Support
Our customer support team is here to help with your NetBIT AXS needs, offering expert assistance for users who require reliable asymmetric internet service.
NetBIT Corp Support
For businesses using NetBIT Corp, we provide specialized support to guarantee that your symmetric, dedicated internet runs at peak performance.
NetBIT L2L Support
With NetBIT L2L (Private Links), we offer comprehensive support for businesses requiring secure inter-office connectivity.
NetBIT Fiber Support
For companies using NetBIT Fiber, we offer dedicated support to ensure that your fiber-optic internet delivers ultra-fast, symmetrical connections.
NetBIT WiFiber Support
For businesses leveraging NetBIT WiFiber, we offer expert assistance to ensure seamless integration of wireless and fiber optic technologies.
NetBIT Secure Support
Security is a top priority with NetBIT Secure. Our customer support team offers tailored assistance for secure, managed internet services.
